TINXO Support

How do I add players?

On the home screen, tap "+ Add Player", enter a name, and tap "Add". You can add 2-20 players. Each player is automatically assigned a color.

How do I start a game?

After adding at least 2 players, scroll down and tap "Select Game". Choose one of the 7 available games, then tap "Continue" to start playing.

What's the difference between the intensity levels?

• Suave (Mild): Family-friendly content, suitable for all ages
• Normal: Moderate content, some adult themes
• Picante (Spicy): Mature content, 17+ recommended

You can change the intensity in Settings on the home screen.

What is Family Mode?

Family Mode filters out all mature content across all games, making TINXO appropriate for younger players. Enable it in Settings on the home screen.

Does TINXO require an internet connection?

No! TINXO works completely offline. All game content is included in the app, and no internet connection is needed to play.

Do I need to create an account?

No accounts required. TINXO is designed to be instant-play. Just add players and start gaming.

How do I change the language?

In Settings on the home screen, tap one of the flag icons to switch between:

• 🇦🇷 Spanish (Argentina)
• 🇲🇽 Spanish (Mexico)
• 🇪🇸 Spanish (Spain)
• 🇺🇸 English (US)
• 🇬🇧 English (UK)

What is the Premium version?

Premium unlocks additional content and removes limitations in some games. It's a one-time purchase that works across all your devices.

How do I restore my Premium purchase?

If you purchased Premium but it's not showing:

1. Make sure you're signed in with the same Apple ID / Google Account
2. Go to Settings on the home screen
3. Scroll to the Premium section
4. Tap "Restore Purchases"

The app is in the wrong language. How do I fix this?

TINXO defaults to Spanish (Argentina). To change it, go to Settings on the home screen and tap your preferred flag icon.

How do I remove a player?

On the home screen, swipe left on a player's name and tap "Remove" (or the delete icon).

Can I edit player names or colors?

Currently, player names and colors cannot be edited after creation. You'll need to remove the player and re-add them with the desired name. Colors are assigned automatically.

The app crashed. What should I do?

We're sorry about that! Please:

1. Force-close the app
2. Restart your device
3. Open TINXO again
4. If the problem persists, email us at support@tinxo.app with:
   • Your device model
   • iOS/Android version
   • What you were doing when it crashed

How do I end a game early?

During gameplay, tap "Menu" at the bottom of the screen, then tap "End Game" or "Quit".

Players aren't saving between sessions

Make sure you're not in Private Browsing / Incognito mode (if using web version). On mobile apps, check that TINXO has permission to store data in your device settings.

Sounds aren't playing

Check that:

• Sounds are enabled in Settings (home screen)
• Your device isn't on silent mode
• Volume is turned up

The app is slow or laggy

Try:

• Force-closing and reopening the app
• Restarting your device
• Clearing the app cache (in device settings)
• Making sure you have the latest version of TINXO installed